03/12/2024
1. INTRODUCTION
THANOS PAYMENTS SOLUTIONS L.L.C-FZ (also referred to as “TPS” “we”, “us,” or “our”) a company incorporated and registered under the laws of Dubai, U.A.E., License Number 2425011.01, registration address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
TPS is the creator and owner of software for Payment Service Providers, Acquirers and e-commerce market (the “Solution”). We recognize and respect the importance of maintaining the privacy of our customers (each a “Customer”) as well as our Customers’ end users, using Customer’s website or mobile application (the “App”), in which TPS code required to implement the Solution in Customer’s App (each an “End User”) has been integrated. This Privacy Policy describes the types of information we collect from you when you visit and use our website (“Site”) and/or use the Solution and associated code, documentation and services provided by TPS in respect of the Solution (“Services”).
This Privacy Policy also explains how we may process, transfer, store and disclose the information collected, as well as your ability to control certain uses of the collected information. PSP TPS is the data controller in respect of the processing activities outlined in this Privacy Policy relating to information collected and/or provided by users through the Site and the data processor relating to any information provided by a Customer relating to its End Users. The Customer is the data controller in respect of processing activities outlined in this Privacy Policy relating to any information provided by the Customer relating to its End Users. “You” means any adult user of the Site or Services, using the Site or Services on behalf of an entity, individual or yourself or any parent or guardian of any minor whom you allow using the Site (as defined below) or Services, and for whom you will be held strictly responsible.In the event where a separate document regarding the privacy policy is signed between us and you or the Customer, the provisions of such a document will prevail in all aspects.
2. INFORMATION WE COLLECT
TPS collects the following information:
Personal information: Name, email address, phone number, and other contact information.
Usage information: Information about how you use Services and our Customers’ End Users (including as provided by the Customer), including your interactions with the site, such as pages visited, time spent on the site, and other similar information.
Device information: Information about the device you use to access to the Services, including the device type, operating system, and browser type.
Log data: Information about your use of the Services, such as IP address, browser type, and access times.
3. REASONS FOR PROCESSING YOUR PERSONAL INFORMATION
Processing your Personal Information is necessary for the provision of the Site and the Services to you. Processing for the purposes of developing and enhancing our Solution and Services, for analytics and usage analysis, for fraud prevention and security and for our record keeping and protection of our legal rights – are all necessary for the purposes of legitimate interests that we pursue.
4. HOW WE USE INFORMATION
TPS uses the collected information for the following purposes:
To provide the Services;
To comply with legal obligations;
To communicate with you about your account, your use of the Services, and any changes to our policies;
To improve our Services and your user experience;
To personalize your experience with TPS;
To send you marketing communications about our products and services;
Information Sharing.
5. SHARING THE PERSONAL INFORMATION WITH THIRD PARTIES
At times, we may share the Personal Information we collect with third parties. We will only share your Personal Information for legitimate business purposes, in accordance with applicable laws and regulations, and only to the extent necessary to provide the Services you have requested or authorized. We may share your Personal Information with the following categories of third parties:
Service Providers: We may share your Personal Information with service providers who provide us with services such as website hosting, data analysis, payment processing, and customer support;
Business Partners: We may share your Personal Information with our business partners for marketing or other purposes;
Legal and Regulatory Authorities: We may disclose your Personal Information to law enforcement agencies, regulatory authorities, or other third parties as required by law or as necessary to protect our legal rights;
Mergers and Acquisitions: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.
We take steps to ensure that any third party with whom we share your Personal Information is committed to maintaining the confidentiality and security of your information. We will never sell your Personal Information to third parties for their own marketing purposes.
In addition, we may share aggregated or anonymized data that does not personally identify you with third parties for research, marketing, or other purposes.
If you have any questions about how we share your Personal Information, please contact us using the contact details provided in this Privacy Policy.
6. YOUR RIGHTS
As a data subject, you have certain rights with respect to your Personal Information that we hold. These include:
Right to Access: You have the right to request access to the Personal Information we hold about you;
Right to Rectification: You have the right to request that we correct any inaccuracies in the Personal Information we hold about you;
Right to Erase: You have the right to request that we delete the Personal Information we hold about you, subject to certain exceptions;
Right to Restrict Processing: You have the right to request that we limit the processing of your Personal Information in certain circumstances;
Right to Data Portability: You have the right to receive the Personal Information we hold about you in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller;
Right to Object: You have the right to object to the processing of your Personal Information in certain circumstances.
If you wish to exercise any of these rights, please contact us using the contact details provided in this Privacy Policy. We will respond to your request within the timeframe required by law.
Please note that we may need to request additional information from you to verify your identity before fulfilling your request. We may also refuse to fullfill your request if we have a legitimate basis to do so under applicable law.
7. DATA RETENTION
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Services, or we are legally obligated to retain this data for longer time periods.
When we no longer require your personal information, we will securely delete it or make it anonymous so that it can no longer be associated with you.
Please note that we may be required to retain certain information by law and/or for legitimate business purposes. We will take all reasonable steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy and the applicable data protection laws.
8. SECURITY
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
We use industry-standard security technologies and procedures to protect your personal data from unauthorized access, use, or disclosure. We limit access to your personal data to those employees, agents, and contractors who have a need to know the data and who are subject to strict contractual confidentiality obligations.
While we take reasonable steps to protect your personal data, no transmission of data over the internet is completely secure. Therefore, we cannot guarantee the security of any information transmitted to or from our website, and you provide this information at your own risk.
In the event of a data breach that affects your personal data, we will notify you and any applicable regulatory authority within the time frame required by law. We will also take reasonable steps to mitigate the effects of the breach and to prevent future breaches.
9. YOUR RIGHTS
TPS is not responsible for assurance of Customer’s privacy on websites of third parties even when third-party websites are available through links presented on the Site. TPS recommends reading privacy terms of each website which is not owned by TPS.
10. CONTACT US
If you have any questions or concerns about our Privacy Policy, please contact us at info@paythanos.com.
11. COMPLAINTS
If you have any concerns about how we process your Personal Data, you have the right to lodge a complaint with a supervisory authority. The supervisory authority in your country of residence will depend on the location of the alleged infringement.
We encourage you to contact us first to discuss any concerns or issues you may have about the processing of your personal data. We will do our best to resolve any complaints or disputes in a timely and efficient manner as required by law.
If you are not satisfied with the outcome of our discussions, you have the right to lodge a complaint with the relevant supervisory authority. We will cooperate with the supervisory authority in the investigation and resolution of any complaints.
Please contact us using the details provided in this Privacy Policy, and we will do our best to assist you with your complaint.
12. CHANGES TO THE PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically, and we encourage you to review it regularly for any changes. If you do not agree to the modified Privacy Policy, you must stop using the Site and Services.
We shall not be held responsible for any failure by you to receive notice of changes to this Privacy Policy if you fail to regularly review the policy or monitor updates to our website.